Norton Antivirus Not Working

In today’s time, gadgets are a very important part of our life. But, along with the increasing usage of gadgets, the virus destroying them is also increasing. Therefore, it is very crucial to protect your laptops, phones, or other gadgets from viruses. For that purpose, highlighting trustable and reliable anti-virus is very important to have. Antivirus would not only protect your gadget from viruses but also detect and discard the already present virus in your gadget. Therefore, to have a good quality laptop is very important.  For such purpose, the best-recommended antivirus from our side would be “Norton Antivirus”.  Norton antivirus is an antivirus software as well as discard any malware in the gadget. Moreover, why you can trust it is because it was produced or developed by NortonLifeLock company in 1991. The Norton antivirus can be used with windows, macOS, Linux platforms. Though, you will have to spend some bugs to buy this trusted virus but, the Norton antivirus gives you the opportunity of a free trial also. You might take the free trial, and decide whether it is worth it or not.

Troubleshooting Norton Antivirus Not Working

Some people face problems while using the Norton antivirus. There might be various reasons due to which your Norton antivirus is not working properly. So for that first of all, you will have to find out the reason causing trouble while using Norton antivirus and then you will have to find out the solution to that. 

Mostly, people face problems while using the Norton antivirus during installation, updating the Norton antivirus as well as while configuring the Norton antivirus. 

How Do I Fix My Norton Antivirus Live Update Not Working Issue?

The most important facility provided by Norton Login antivirus is the live update technology. If your gadget is connected to the internet then, the Norton antivirus obtains and installs the latest protection updates using live update technology. This live update of Norton antivirus, protect your gadget from newly discovered viruses and unknown security threats. 

Though, the live update is the default in some cases it is not. To activate your live update then, you will have to switch on the live update manually.

To do so, 

Open the Norton antivirus and navigate to “settings”. Under the “Quick control” option, you could see the “Automatic live update” option. Activate this Automatic live update option. Or else, you would have to do the update at regular intervals manually.

How Do I Fix My Norton Antivirus Extension not Working on Google Chrome Issue?

The Norton browser extension includes-

Norton safe search- let you know about the site safe to use.

Norton safe web-protects you from online scams.

Norton homepage- helps to enable Norton search page under google chrome. 

Norton password manager- store and secure your passwords and personal information. 

There might be various reasons why the Norton antivirus extension is not working on chrome. Some of them are- 

Poor internet connection.

Your subscription to Norton antivirus has expired.

The Norton antivirus extension has not been made properly.

Excess cookies and caches are not letting the Norton extension do its work. 

To solve the Norton extension not working issue-

  • Firstly, check your internet connection. 
  • Secondly, make sure that your subscription does not expire. 
  • Thirdly, delete all the unnecessary cookies and caches to enable the Norton extension on chrome.
  • Lastly, delete the extension and recreate the new extension by following steps- 
  • Open the Norton service and click on “online safety” and from the browser select “Chrome”. 
  • Further, click the “setup now” button after which you would be directed to the browser extension web page. Here, you can install all the extensions of Norton for your safety. 
  • Click the “Norton web page” click the “add to chrome” option and add the extension to your chrome. 

Repeat the procedure for the other three extensions also.

How Do I Fix Norton Antivirus Full System Scan, not Working Issue?

The full system scans all your files on the computer for viruses as well as any kind of spyware or threats. Which takes time depending upon the number of files on your computer. But sometimes the scanning system gets Disturbed and needs to be corrected. 

To correct your faulty scanning system of Norton antivirus you could do following-

Firstly, you may shut down your laptop or computer and then, restart it. again try to scan the system via Norton antivirus. if it doesn’t work then also, you would have you uninstall and reinstall the Norton antivirus.

Secondly, uninstall the Norton antivirus and reinstall it. save the file to the desktop and open the download window in the browser. Furthermore, double click the “NRnR” icon and read the license agreement completely and click “ agree”. After that, click the “remove and reinstall” option and continue. Again restart your computer and reinstall the Norton antivirus. 

Either of these steps might solve your Norton not scanning problem. 

Norton Antivirus not Working on Windows 10

Instead of proper installation and configuration, sometimes the Norton antivirus doesn’t work on Windows 10. The main reason for that is the pre-installed antivirus on Windows 10 laptops. So, both the antivirus and the Norton antivirus clash with each other and don’t work. 

Therefore, to fix this situation you will first have to turn off the pre-installed antivirus of Windows 10 and then restart the laptop to enable the Norton antivirus.

To do so –

First and foremost, click the Windows icon on the bottom left corner of the screen and type Windows Defender in the search box. Then, turn off the Windows defender sections option- real-time protection, cloud-based protection, sample submission. 

Then, restart the laptop and check whether Norton antivirus is working or not. If not, then you will have to first uninstall the Norton antivirus and then, again reinstall the Norton antivirus. 


 Norton antivirus is the best antivirus to protect your gadgets from viruses and remove any kind of spyware. But some people face troubleshooting in Norton antivirus. All of them are explained above with the solution to resolve that problem. 


  • Norton antivirus not working on Windows 10.
  • Norton antivirus full system scan, not working.
  • Norton antivirus extension not working on google chrome.
  • Norton antivirus lives update not working.

You may refer to the solution for all these in the above-given text. 

Hope you find this article helpful. 

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